Terms of Service

01 Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and Cloudridge Studios ("Company", "we", "us") governing your use of the Jetpath mobile application ("App") and associated websites and services (collectively, "Services").

By accessing or using the Services, you confirm that:

1. You have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. You meet the eligibility requirements set out in Section 3.
3. Where you use the Services on behalf of an organisation, you have authority to bind that organisation to these Terms.

If you do not agree to any part of these Terms, you must not use the Services.

02 About Jetpath

Jetpath is a travel companion application that helps users manage flight information, track TSA security wait times, check in for flights, organise boarding passes, monitor gate changes, and share trip details with family members. Jetpath is published by Cloudridge Studios on the Google Play Store.

Jetpath aggregates information from third-party sources including flight data providers, the U.S. Transportation Security Administration (TSA) public API, weather services, and airline systems. We do not operate any airline, airport, or transportation service, and we are not affiliated with any airline, airport authority, or government agency.

03 Eligibility

You must meet all of the following requirements to use the Services:

• You must be at least 13 years of age (or the minimum age of digital consent in your country, e.g., 16 in certain EU member states).
• You must not be prohibited from using the Services under applicable law in your jurisdiction.
• You must not have had a previous account or access terminated by us for violations of these Terms.

Parents or legal guardians may only permit minors to use the Services where expressly permitted by local law. By allowing a minor to use the Services, the parent or guardian accepts these Terms on the minor's behalf and is responsible for their use.

04 Free & Pro Plans

Jetpath is available in two tiers:

4.1 Free tier — advertising

The free tier is supported by advertising. Ads are served by our advertising partners. You acknowledge that ads are an integral part of the free tier and that disabling or blocking ads may breach these Terms.

4.2 Feature availability

We reserve the right to modify the features included in each tier at any time. Where we remove a feature that formed a material part of a paid Pro subscription, we will provide reasonable advance notice and, where applicable, a pro-rata refund for the affected period.

05 Billing & Subscriptions

5.1 Payment processing

All in-app purchases are processed by Google Play — Cloudridge Studios does not receive or store your payment card details. Subscription management, entitlement validation, and recurring billing events are handled by RevenueCat, our subscription infrastructure provider, acting as a data processor. By making a purchase you also agree to Google Play's Terms of Service and Payments Policy.

5.2 Subscription billing & auto-renewal

Pro subscriptions are billed on a recurring basis (monthly or annually, as selected at the time of purchase). Your subscription will automatically renew at the end of each billing period and your payment method will be charged the applicable fee unless you cancel at least 24 hours before the renewal date. You can manage and cancel your subscription at any time in your Google Play account.

5.3 Promotional codes

We may issue promotional codes that grant complimentary Pro access for a limited period. Each code can be redeemed once per account and once per sign-in email address, and redemption requires a signed-in (non-anonymous) account. To enforce this one-time limit we store a salted, irreversible hash of your sign-in email address — see our Privacy Policy for details. Promotional Pro access expires automatically at the end of the granted period, is non-transferable, and has no cash value.

5.4 Refunds

Refund requests are subject to Google Play's refund policy. We do not issue independent refunds outside of Google Play's processes. For subscription refund queries, contact Google Play support directly.

5.5 Price changes

We reserve the right to modify subscription pricing. We will provide at least 30 days' notice before any price increase takes effect for existing subscribers. Your continued subscription after the notice period constitutes acceptance of the new price.

5.6 Cancellation

You may cancel your Pro subscription at any time via your Google Play account. Your Pro access continues until the end of the paid billing period. No partial refunds are issued for cancellation mid-period.

06 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

6.1 Prohibited activities

• Use the Services in any way that violates applicable local, national, or international law or regulation.
• Attempt to gain unauthorised access to any part of the Services, our systems, or third-party systems connected to the Services.
• Reverse engineer, decompile, disassemble, or create derivative works of the App or any part of it, except where expressly permitted by applicable law.
• Scrape, crawl, or use automated tools to collect data from the Services without our prior written consent.
• Use the Services in a manner that could disable, overburden, damage, or impair the Services or servers or networks connected to them.
• Introduce any viruses, trojan horses, worms, or other malicious or harmful code.
• Attempt to circumvent any technical measures we use to provide or protect the Services.
• Use the Services to send spam, unsolicited messages, or automated communications.
• Misrepresent your identity or affiliation with any person or organisation.
• Use the Services for any commercial purpose not expressly authorised by us in writing.

6.2 Consequences

Violation of this Section may result in immediate suspension or termination of your access to the Services, with or without notice, and may expose you to legal liability.

07 User-Generated Content

Certain features allow you to create and store content within the App (e.g., trip notes, custom trip names, family group invitations). You retain ownership of any content you create.

By creating content within the Services, you grant Cloudridge Studios a limited, non-exclusive, royalty-free licence to host, store, and display that content solely to the extent necessary to provide the Services to you.

You are solely responsible for any content you create or share. You must not create or share content that:

• Is unlawful, defamatory, harassing, or abusive.
• Infringes any third party's intellectual property rights.
• Contains personal data of third parties without their consent.
• Impersonates any person or entity.

08 Third-Party Services & Data

8.1 Third-party data sources

The App integrates data from third-party providers including flight data APIs, the TSA public API, and weather services. This data is provided "as is" from those sources. We do not verify the accuracy, completeness, or timeliness of third-party data. Flight status, gate information, security wait times, and weather forecasts are estimates and subject to change.

8.2 Third-party links and services

The Services may contain links to third-party websites or services. These links are provided for convenience only. Cloudridge Studios has no control over, and accepts no responsibility for, the content, privacy policies, or practices of any third-party services.

8.3 Google Play

The App is distributed via Google Play. Your use of Google Play is subject to Google's Terms of Service. In the event of any conflict between these Terms and Google's terms regarding the App, Google's terms take precedence solely with respect to the distribution and payment functions they govern.

09 Intellectual Property

9.1 Our intellectual property

The App, website, and all content, features, and functionality thereof — including but not limited to software, text, graphics, logos, icons, images, and the "Jetpath" name and brand — are owned by Cloudridge Studios and are protected by copyright, trademark, and other intellectual property laws.

9.2 Licence to you

Subject to your compliance with these Terms, Cloudridge Studios grants you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the App on devices you own or control, solely for your personal, non-commercial use.

This licence does not include the right to:

• Reproduce, modify, distribute, or create derivative works of any part of the App.
• Sublicense, sell, resell, transfer, or otherwise commercially exploit the App.
• Remove or alter any proprietary notices or labels on the App.

9.3 Feedback

If you provide us with suggestions, ideas, or feedback about the Services ("Feedback"), you grant Cloudridge Studios a perpetual, irrevocable, royalty-free, worldwide licence to use, copy, modify, and incorporate that Feedback into our products and services without any obligation to you.

10 Disclaimers

10.1 Warranty disclaimer

The Services are provided "AS IS" and "AS AVAILABLE", without warranty of any kind, express or implied. To the maximum extent permitted by applicable law, Cloudridge Studios disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Services will be uninterrupted, error-free, secure, or free of viruses.
• Any warranty regarding the accuracy, reliability, completeness, or timeliness of any content, data, or information obtained through the Services.

10.2 Travel information disclaimer

Jetpath displays data obtained from third-party sources in real time. We make no representations or warranties regarding the accuracy of flight status information, TSA security wait times, gate assignments, or check-in deadlines. Always confirm critical travel information directly with your airline and airport.

10.3 Availability

We do not guarantee uninterrupted availability of the Services. The Services may be subject to planned maintenance, unexpected outages, or changes at any time.

11 Limitation of Liability

To the maximum extent permitted by applicable law:

• In no event shall Cloudridge Studios, its directors, employees, partners, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, missed flights, travel disruptions, data loss, or goodwill, arising out of or in connection with your use of the Services.
• Our total cumulative liability to you for all claims arising out of or related to these Terms or the Services shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) EUR 50.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain types of damages. In those jurisdictions, our liability is limited to the greatest extent permitted by law. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12 Indemnification

You agree to indemnify, defend, and hold harmless Cloudridge Studios and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your use of or inability to use the Services.
• Your violation of these Terms.
• Your violation of any third-party right, including any intellectual property or privacy right.
• Any claim that content you created caused damage to a third party.

13 Termination

13.1 Termination by you

You may stop using the Services at any time. To delete your data, please refer to Section 8 of our Privacy Policy. If you have a Pro subscription, you must also cancel it via Google Play to stop future billing.

13.2 Intended use

Jetpath is designed exclusively for personal, non-commercial travel management. By using the Services, you acknowledge that all features — including flight status lookups, TSA wait time queries, boarding pass scanning, and any other data retrieval functionality — are intended for ordinary individual use by a single person managing their own trips.

You must not use the Services in any manner that generates request volumes beyond what a single user would reasonably produce through normal, manual interaction with the App. This includes, but is not limited to:

• Writing scripts, bots, or automated processes that call Jetpath's backend or any third-party data provider through the App.
• Systematically querying flight data, airport information, TSA wait times, or any other data at a rate that exceeds normal personal use.
• Reverse engineering, proxying, or harvesting API responses from the App for use outside the App.
• Sharing, reselling, or redistributing data retrieved through the App to third parties.
• Artificially inflating API usage in any way that imposes disproportionate load on Cloudridge Studios or its data providers.

13.3 Termination by us

We reserve the right to suspend or terminate your access to the Services — immediately and without prior notice — if we reasonably determine that you have:

• Violated these Terms or our Privacy Policy.
• Engaged in fraudulent, abusive, or illegal conduct.
• Violated the intended use policy in Section 13.2, including any form of API abuse, automated querying, or data harvesting.
• Circumvented or attempted to circumvent any rate limiting, access controls, or technical measures in the App.
• Created risk or possible legal exposure for Cloudridge Studios or its data providers.

Termination for cause (including API abuse) is immediate, carries no entitlement to a refund of any prepaid subscription fees, and may be accompanied by a permanent ban from re-registering for the Services.

In the event of termination due to our own fault (e.g., discontinuation of the App), we will provide at least 30 days' advance notice and issue pro-rata refunds for any outstanding prepaid subscription periods.

13.4 Effect of termination

Upon termination, your licence to use the Services immediately ceases. Sections 9, 10, 11, 12, 14, and 15 survive termination.

14 Governing Law

These Terms are governed by and construed in accordance with the laws applicable to Cloudridge Studios' place of incorporation, without regard to conflict-of-law principles.

Nothing in this Section affects your rights as a consumer under the mandatory laws of the country in which you reside. In particular, consumers resident in the European Union retain all rights conferred by EU consumer protection legislation, including the right to invoke the mandatory consumer protection laws of their country of habitual residence.

If you are a consumer in the EEA, any dispute that cannot be resolved amicably may also be submitted to the European Online Dispute Resolution (ODR) platform.

15 Dispute Resolution

15.1 Good-faith resolution

Before initiating any formal proceedings, you agree to contact us with a description of the dispute and give us 30 days to resolve it informally. Most disputes can be resolved this way and we are committed to doing so.

15.2 Arbitration (non-EU users)

For users outside the European Union, any dispute that cannot be resolved informally shall be submitted to binding arbitration under the rules of an internationally recognised arbitration institution mutually agreed upon by the parties. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding.

15.3 Class action waiver (non-EU users)

To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted on an individual basis only and not in a class, consolidated, or representative action.

15.4 EU/EEA users

Nothing in this Section limits the rights of EU/EEA consumers to bring proceedings before the courts of their country of habitual residence or to use Alternative Dispute Resolution (ADR) procedures provided by law.

16 Changes to These Terms

We may update these Terms from time to time. When we do:

• We will update the "Last updated" date at the top of this page.
• For material changes (changes that affect your rights or obligations), we will notify you at least 30 days before the change takes effect via in-app notification and/or email. Your continued use of the Services after this period constitutes acceptance.
• For minor changes (e.g., clarifications, typo corrections, new feature descriptions), we will update this page and the date above; no separate notification will be provided.

If you do not agree to the updated Terms, you must stop using the Services before the changes take effect. If you have a paid Pro subscription, you may cancel and receive a pro-rata refund for the unused period if you disagree with a material change.

17 Force Majeure

Cloudridge Studios shall not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure arises from causes beyond our reasonable control, including but not limited to:

• Interruption or failure of third-party data providers, APIs, or infrastructure (including flight data feeds, TSA data, weather services, Firebase, or Google Play).
• Internet or telecommunications outages, distributed denial-of-service attacks, or other cyberattacks.
• Natural disasters, pandemics, acts of government, or regulatory action that prevents or restricts the provision of the Services.
• Strikes, labour disputes, or supply chain failures affecting our service providers.

We will use commercially reasonable efforts to resume performance as soon as practicable after a force majeure event. If a force majeure event continues for more than 30 consecutive days and materially prevents us from delivering the core features of a paid Pro subscription, affected subscribers may cancel and receive a pro-rata refund for the unused period.

18 General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Cloudridge Studios regarding the Services and supersede all prior or contemporaneous understandings, representations, or agreements relating to the subject matter herein.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms on one occasion shall not constitute a waiver of that right or provision on any future occasion.

18.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to a successor entity in connection with a merger, acquisition, corporate restructuring, or sale of assets, provided the successor agrees to be bound by these Terms.

18.5 Future platforms

Jetpath is currently available on Android via Google Play. We plan to release Jetpath on additional platforms, including iOS via the Apple App Store. When additional platforms are supported, supplementary terms specific to those platforms will be incorporated into this agreement and made available prior to launch on that platform.

18.6 Language

These Terms are provided in English, which is the binding version. Translations may be provided for convenience but are not legally binding. In the event of any conflict between a translation and the English version, the English version prevails.

19 Contact

For questions about these Terms, please contact us:

These Terms should be read alongside our Privacy Policy, which forms part of this agreement. In the event of conflict between these documents, the Privacy Policy prevails for matters relating to personal data processing.